ALL CUSTOMERS ARE HEREBY NOTIFIED THAT AS PER THE TERMS AND CONDITIONS OF COD, THE COURIER COMPANY WILL NOT ALLOW THE CUSTOMER TO OPEN THE PACKAGE BEFORE PAYMENT.

PLEASE DO NOT FORCE THE DELIVERY PERSON FROM THE COURIER COMPANY TO OPEN THE PACKAGE BEFORE YOU MAKE THE PAYMENT AS IT IS AGAINST THE RULES OF THE COD IN PAKISTAN.

THANK YOU FOR YOUR COOPERATION.

SHIPPING TIMING FOR ORDER DELIVERY WITHIN PAKISTAN WILL BE 3 TO 4 WORKING DAYS,
IF THE PRODUCT IS AVAILABLE, OTHERWISE THE CUSTOMER WILL BE INFORMED REGARDING THE AVAILABILITY.

FOR INTERNATIONAL CUSTOMERS DELIVERY TIMING WILL BE 5 TO 7 WORKING DAYS, IF THE PRODUCT IS AVAILABLE, OTHERWISE THE CUSTOMER WILL BE INFORMED REGARDING THE AVAILABILITY.

FOR STICHING DELIVERY TIMING WILL BE UPTO 7 DAYS. IN ANY CASE OF DELAY CUSTOMERS WILL INFORM ACCORDINGLY

THERE CAN BE UNEXPECTED DELIVERY DELAYS DUE TO CUSTOM CLEARANCE. THE DELAY CAN GO UP TO 3-4 WORKING DAYS.

DISCOUNT AND SALE OFFERS:

ANY ITEMS THAT ARE ON DISCOUNTED PRICES ARE NON-EXCHANGEABLE AND NON-RETURNABLE.

• 1. FOR ALL STITCHING ORDER CUSTOMER WILL HAVE TO PAY ADVANCE PAYMENTS .STITCHING WILL BE ACCORDING TO DETAILS PROVIDED BY CUSTOMER. IF CUSTOMER GIVE WRONG MEASUREMENT SO PEHNAWA STORE WILL NOT BE BOUND TO REFUND OR REPLACE.
• 2. STITCHING WOULD BE DONE ACCORDING TO THE PICTURE; HOWEVER THERE COULD BE SOME VARIATION DEPENDING ON THE STUFF AVAILABLE IN THE MARKET (EXAMPLE LACES, RIBBON ETC.).
• 3. SOMETIMES THERE IS A CASE THAT THE SUIT IN THE PICTURE IS STITCHED USING MORE THAN 1 SUIT (EXTRA FABRIC IS USED, OR SOMETIMES 2 SUITS ARE USED); IN THAT CASE THE MOST IDENTICAL DESIGN WOULD BE MADE USING THE SINGLE SUIT YOU HAVE PURCHASED.
• 4. THE ORDER IS PROCESSED AFTER THE CUSTOMER MAKES THE PAYMENT AND INFORMS US ABOUT PAYMENT.
• 5. IN CASE YOU ARE MAKING THE PAYMENT THROUGH WESTERN UNION YOU NEED TO MAIL US THE 10-DIGIT MONEY TRANSFER CONTROL NUMBER (MTCN), THE SENDER’S FIRST AND LAST NAME AS WRITTEN ON THE WESTERN UNION SLIP ALONG WITH YOUR ORDER NUMBER(S).
• 6. IN CASE YOU ARE MAKING A BANK WIRE/DEPOSIT, YOU NEED TO EMAIL US THE SLIP/TRANSACTION NUMBER ALONG WITH YOUR ORDER NUMBER.